Good news for diners in Puerto Vallarta and the greater Banderas Bay region! PROFECO, the consumer protection agency, wants to ensure your dining experiences are fair. Their local representative, Álvaro Dávila, has clearly stated that restaurants are not allowed to demand tips. This is the law, and PROFECO inspectors will be visiting eateries to make sure everyone follows it, especially during the busy Easter vacation period.
Mr. Dávila emphasized that demanding tips from patrons is against the law. Current regulations clearly state that a propina is a voluntary gesture of appreciation, entirely at the discretion of the satisfied customer. The term itself should ideally not even appear as a mandatory item on the bill. This clear stance empowers consumers to decide how and when they wish to express their gratitude for excellent service.
Beyond the welcome news regarding tipping, PROFECO transparency and respect in all food and beverage establishments. Restaurants are reminded of their obligation to present menus that offer comprehensive details about their offerings. This includes listing ingredients, quantities, and final prices inclusive of all taxes. This commitment to open information allows diners to make informed choices without any unwelcome surprises.
Furthermore, PROFECO respects treatment for all consumers. Mr. Dávila underscored the fundamental principle that everyone possesses equal rights, and any form of discriminatory behavior is unacceptable. This focus on fairness contributes to a more welcoming and inclusive atmosphere for everyone enjoying the region’s hospitality.
To further safeguard consumer rights, businesses are required to provide proper proof of purchase, such as a receipt or factura. This document should clearly state the establishment’s address, the bill’s total amount, and the responsible business’s identification. This ensures accountability and provides a clear record for the establishment and the customer.
Another practice that PROFECO is actively addressing is the imposition of a “minimum consumption” requirement. Conditioning entry to an establishment on a mandatory minimum spend is prohibited, as it is considered a discriminatory barrier. This measure ensures that all are welcome to enjoy the ambiance and offerings of local establishments without facing unfair financial hurdles.
These protections are firmly rooted in Article 10 of the Federal Consumer Protection Law, which explicitly prohibits coercive practices and abusive clauses. This legal framework provides a strong foundation for ensuring fair treatment and a positive dining experience. https://banderasnews.com/
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Our mission at Casa Bay Villas is to exceed your expectations, listen to your needs, and assist you in selecting the best villa rental for your vacation in Puerto Vallarta, Mexico.
Come…relax and experience the charm and culture of Puerto Vallarta, Mexico, with quaint cobblestone streets, the fragrant scent of Bougainvillea, beautiful beaches, Mexican cuisine, outstanding golf courses, and a host of activities for everyone to enjoy!
